Deodorant

Is there a transition or detox period when switching to fussy?

If you've been using conventional deodorant or antiperspirant for years, it can take 2-4 weeks to detox and release the aluminum that previously would have blocked your pores and stopped you from sweating. 

During this transition phase, you may find that you sweat or smell slightly more than usual but don’t worry, this is natural, normal and definitely worth pushing through. On the other side awaits fresh smelling, planet friendly armpits!

For more information read this handy blog article we did about making the switch.

Can fussy go in hand luggage?

Yes! Our deodorant is a solid stick under 100ml so you’re all good to fly! Plus, our award-winning pebble shaped design means you can easily slip it into your bag or pocket.

Can Fussy deodorant expire?

All of our products are free from parabens and chemical preservatives so we recommend that you use your deodorant within 12 months of receiving it.

Why should I choose Fussy over any other deodorant?

Good question! We've been fussy about everything in our mission to bring you fresh smelling, planet friendly armpits. Here are a few reasons to choose Fussy:

🌱 Clean effective ingredients that help to moisturise and protect your skin

🤓 Scientifically proven to neutralise odor-causing bacteria

🌏 Single-use plastic free

♻️ Plastic-free compostable refills made from waste sugarcane

♻️ Case made with recycled plastic

🐰 Cruelty free & vegan

🏭 Certified carbon neutral

🏆 Award winning top loading design

📦 Delivered direct to your armpits

What is the difference between a natural deodorant and an antiperspirant?

Antiperspirant and deodorant have the same goal: to keep your armpits smelling fresh. But how they achieve that is where the difference comes in. As the name suggests, an antiperspirant works by stopping you sweating altogether. It does this by using aluminium to block your sweat pores - simple. Alternatively, natural deodorant focuses on getting rid of the smell. We do this by using a mixture of effective ingredients that work together to absorb moisture and neutralise odour.

Will fussy deodorant stop me sweating?

Our formula is a deodorant, not an antiperspirant. This means that while it will stop you from smelling, it won’t stop you sweating. We believe that sweating is normal and natural so why not embrace it?

What happens to my body when I switch to a natural deodorant?

If you’ve been using conventional deodorant or antiperspirants for years, it can take 2-4 weeks for your body to adjust to a new natural deodorant. During this period, your body will be excreting the aluminium and other substances that have built up in your pores. You may experience itchy armpits, extra sweating or even B.O. But don’t worry! It’s normal and natural and if you push through it, fresh smelling pits await you!

Natural deodorants don't work do they?

While we can’t speak for other natural deodorants, ours is 100% effective and will keep you fresh for 24hrs. Our formula is packed full of effective ingredients that are scientifically proven to neutralise odour-causing bacteria and help moisturise your skin.

How much does fussy deodorant cost?

Our subscription starter pack is £12 for 1 case and 1 refill. You’ll also be signed up to our subscription service which means you’ll get refills for cheaper and whenever you need them.

If you want to try before signing up, our One Time Purchase pack includes 1 case and 3 refills of your choice for £26. Or we have The Scent Pack for a case and 4 refills, for £32.

How long will Fussy deodorant keep me smelling fresh?

Our formula is backed by science and is proven to keep you smelling fresh for 24hrs a day.

Does Fussy deodorant leave white marks or stains?

We’ve tried and tested our deodorant in a number of different washes and on different materials and it left no marks. So your t-shirts are safe!

How long does a refill last?

Each refill will last 4-8 weeks depending on use.

What size are Fussy refills?

Our refills are 40g each.

How much deodorant should I apply?

A swipe or two under each armpit will do. But every armpit is unique, so whatever suits you best!

Does Fussy deodorant work with sensitive skin?

We’ve worked hard to ensure our formula is as gentle to your pits as it is to the planet. And, although we do use bicarbonate of soda in our ‘Normal’ formula, it’s in much smaller amounts than others on the market and a very high grade. So some people that have had a sensitivity to it in the past have been fine with Fussy.

However, for a very small amount of customers, those with particularly delicate pits, the bicarb can lead to irritation, soreness or stinging. For these customers we recommend you choose our  Sensitive Skin range which has the ultimate bi-carb free formulation to ensure even the fussiest of pits are left smelling fresh and ready to take on the world…or just the day ahead. It’s up to you really.

How can I clean the outer container?

It’s dishwasher safe but a wet cloth and some warm water will work fine too!

How do I load my Fussy refill?

We've made Fussy really easy to use - simply remove the lid of your case and then the inner cap by squeezing the buttons on the side. Then drop in your refill, with the white casing left on, and pop the inner cap back on until it clicks. Just make sure you rewind your case all the way back down.

Click here to watch a super easy video on how to do this.

Ingredients

Where is the deodorant made?

Our deodorant is handmade in the UK by a fantastic family-run company with awesome green credentials.

Where do you source your ingredients from?

Where possible we source all our ingredients as close as possible to our manufacturing facility but some ingredients can only be sourced from abroad.

Is Fussy deodorant gluten-free?

Yep! It’s 100% gluten-free.

Is Fussy cruelty-free?

It sure is! We only test our deodorants on smelly humans.

All of our ingredients are cruelty-free and we are Leaping Bunny Certified!

Will Fussy give me a rash?

We’ve done all we can to minimise the risk of reactions including using fine grade bicarbonate of soda. However, if you have extra-sensitive skin there is a chance of experiencing irritation and we’d recommend you choose our Sensitive formula. This doesn’t have bicarbonate of soda and might be perfect for you.

If you do have sensitive skin, we recommend you avoid our Wavy Days scent as the peppermint can be irritating to the skin.

Does Fussy deodorant contain aluminium?

No way! We use simple ingredients and never include aluminium.

Does Fussy deodorant contain bicarb?

Our Normal formula does but we use much smaller amounts than others plus a very high grade. We also have a Sensitive formula, which doesn’t contain bicarb.

Are Fussy's scents natural?

We follow guidelines set by the International Fragrance Regulatory Association (IFRA) to ensure the safety of our formulations.

And, for most of our scents, we only use pure essential oils. However, some essential oils can be difficult to produce sustainably and cause significant environmental impact. Because of this, our Cloud Nine scent currently uses some artificial fragrances.

We also use some synthetic fragrances for our Parma Violets and Voodoo Plum scent.

Are Fussy's ingredients organic?

We use organic ingredients where possible but we’re not 100% organic. And our ingredients are not certified organic.

Sustainability

Do you have any sustainability accreditations?

You bet! We are B-Corp certified, which means that not only are we using business as a force for good but we meet the highest standards of social and environmental performance. Plus, all of our products are Certified Carbon Neutral through our partnership with Climate Partner!

How sustainable is your supply chain?

We’ve worked hard to reduce carbon emissions across our supply chain and find partner companies that adhere to our Fussy values. From using solar power and water to living gardens on factory roofs, all of our partners run sustainable practices. And where we can't eliminate carbon with work with Climate Partner to offset it by supporting carbon reduction projects around the world.

Why is a refillable product the best option?

A study by the Ellen MacArthur Foundation found that if refilling were the norm across all personal care and beauty products, the reduction in greenhouse gas emissions would be 80-85%! We believe that Fussy is the easiest way to live more sustainably. Not only is it reducing your carbon footprint, but it means no armpit creams, not cardboard tubes that can’t get wet and no trips to the shop. But all these things will come down to personal preference.

Is the product recyclable?

Yes! Our case is 100% recyclable and better yet, our refills are 100% compostable and made from waste material themselves.

Is Fussy free from single-use plastic?

Our cases are designed to keep, which means the only thing you’ll be throwing away is our compostable refills made from waste sugarcane pulp. By using Fussy, you’ll save at least 250 single-use plastic deodorants from ever existing!

What is the outer case made from?

Our cases are made from plastic. We looked at all sorts of materials, including metal, but this would require plastic parts meaning it would have to be glued together and then can’t be recycled at the end of its life. Making it all from one material actually has a lower footprint over the lifetime.

What are the refills packaged in?

Our plastic-free refills are made from a natural blend that includes waste sugar cane pulp, making them 100% compostable.

What do I do with empty refills?

You can pop them in your regular bin or home compost them and they’ll decompose in 6-12 months.

Subscriptions

How do subscriptions work?

You choose your case and refill then we’ll send you 3 refills every 3 months for £15 (plus £1 delivery fee). We’ll send your first refill pack one month after your initial order but if you need to skip or delay order, you can. 

You can also change your scents and delivery schedule to suit you.

How can I change my subscription?

We’ve made it easy for you to manage your subscription. Simply log into your account and you’ll be able to switch up your scents, skip an order or change the delivery frequency.

Can cancel my subscription?

Yes! Just drop us an email at hi@getfussy.com and we’ll help you with this.

Can I buy Fussy deodorant as a one-time purchase?

Of course! If you don’t want to commit to a subscription, try our one-time purchase pack which includes a case and 3 refills of your choice for £26.

How do I apply discount codes?

If you are a Fussy subscriber apply your discount by:
1. Logging into your account here
2. Click on 'Apply Discount'
3. Enter discount code and then click 'Apply Code'

Otherwise if you're a non subscriber just apply the discount code at the checkout page.

How long are limited edition scents available for?

Fussy limited edition scents are only available whilst stocks last! So depending on how popular they are, they may not be around for long (sorry). However, in our experience, most of our limited edition scents are typically available for one month on our website, before they fade away forever…

Can I add limited edition scents to my current subscription?

Yup, you most certainly can. Simply login to your account here, then click on ‘Change Scents’ and you can add a Limited Edition Scent to your next order. 

As long as the limited edition scent is in stock at the time of your next order, you’ll receive it. Otherwise, if it’s out of stock, we will switch you to our default scent.

What happens if my scent is out of stock?

Sometimes this can occur, and we’re truly sorry for the inconvenience. If this does happen, don’t fret. We will simply switch you to a default scent, to ensure you can get your refills on time!

Shipping & Returns

How do I change my order?

We can’t make changes to dispatched orders but if you send an email to hi@getfussy.com, we’ll do our best to help you.

How can I track my order?

We’ll send you a shipping updates as soon as your order is on its way but if you have any questions, just contact us at hi@getfussy.com

How much does shipping cost?

We offer free shipping in the UK for our Subscribe & Save Starter Packs, for one case and one refill.

There is a £1 shipping fee for subscription orders for 3 refills

The One-Off Purchase Pack, The Scent Pack and one-off orders for 3 refills have a £1.99 shipping fee.

EU shipping is £3 and outside of the EU is £4 for a standard order.

Is Brexit going to affect my order?

We are well prepared to manage the changes that may arise following the UK leaving the EU and will continue to deliver fussy at the standard our customers expect. If however you experience any issues please do contact us hi@getfussy.com

Is COVID-19 going to affect the shipping of my order?

Due to COVID-19, some orders may take a little longer than usual but please rest assured we are doing everything we can to minimize this and will provide regular shipping updates. We hope you're staying safe and thank you for your understanding and patience, it means a lot.

General

How and why did Fussy start?

When we noticed the huge amounts of single-use plastic in our own bathrooms we thought there had to be a better way. So we emptied our savings pots onto the kitchen table and set about creating Fussy. Our challenge was to make sure Fussy was more convenient, effective and desirable than other sustainable products we had tried. We think we succeeded and hope you agree!

Why are you called Fussy?

We’re fussy about everything in our mission to bring you fresh smelling, planet-friendly armpits! From sourcing the highest quality ingredients to the packaging we use. We truly believe that by being fussy, we can create a better planet for everybody.

Where are you based?

We’re based in the U.K. but we’re making armpits smell fresh worldwide.

Do you sell other products?

We sure do! We have our super cool washbag made from recycled bottles.

Can I have a job?

Are you fussy about the planet we live on? Are you a lean mean super driven machine? Are you a lovely human? OK great, if we were hiring you sound like a perfect fit. Keep an eye out here for any vacancies.

How do I contact you?

We’d love to hear from you! Come say hello at hi@getfussy.com

Body Bars

What makes the Body Bars Fussy?

Unlike many other bars, our Body Bars are made with natural ingredients and a unique soap-free formulation that forms a luxurious lather to clean and nourish without leaving your skin dry. Each bar also saves the equivalent of 3 plastic bottles. Leaving you and the planet, squeaky clean.

What is the difference between these bars and soap?

Unlike soap, the pH balance of our Body Bars is very similar to your skin. So instead of leaving your skin feeling tight and dry, our unique soap free formulation will soothe, hydrate and soften, all whilst protecting your skin’s natural barrier.

Are they cruelty free and vegan?

You bet. We only ever test on smelly people, never animals and are proud to be Leaping Bunny certified.

What scents are available?

We’ve chosen two of our most popular scents. Tropic Tonic, which has zesty and invigorating notes of Lime, Basil and Mandarin. And Cloud Nine, a soothing and refreshing cotton scent with notes of Cotton, Sandalwood and Vetiver. But please share what scents you’d love to see next.

Are they suitable for sensitive skin?

Absolutely. Our soap-free ingredients work to keep your skin’s natural pH level, meaning they are suitable for even the fussiest of skin types to use daily.

Are they suitable for use on my face?

Although we use natural and nourishing ingredients, we’ve created our bars with just your body in mind.

How much do they cost?

Both our Exfoliating Bar and Bodywash Bar cost £8 each.

How do I store my Bar?

We recommend keeping your Bar dry when not in use to not waste any product.

How much do they weigh?

1 Bar weighs 100g.

Can I add them to my subscription?

Absolutely - add our Body Bars to your subscription and they’ll be sent out along with your refills. Just login to your account and select SWAG SHOP in the menu.

On a laptop, the menu is on the left. On a phone, the menu is where it says YOUR ACCOUNT ⌵. If you click this, it'll open a drop-down menu.

Bodywash Bars

What does the Bodywash Bar do?

Our Bodywash Bars moisturise and soothe the skin, whilst protecting your skin's natural biome. All leaving your skin feeling clean, nourished and hydrated.

What ingredients are in the Bodywash Bars?

Our Bodywash Bars are made with natural ingredients to leave you and the planet feeling squeaky clean. Our base ingredients are Virgin Coconut Oil, Colloidal Oat, Softens, Prebiotic (Inulin) To make them smell amazing, we then add essential oils.

You can find the full INCI Ingredients list here:

Base Ingredients: Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Avena Sativa (Oat) Kernel Flour, Inulin, Cocos Nucifera (Coconut) Oil, CI 77891 (Titanium Dioxide)

Tropic Tonic: Base Ingredients + Parfum (Linalool, Citral)

Cloud Nine: Base Ingredients + Parfum (Benzyl Benzoate, Linalool, Benzyl Salicylate)

How long do they last?

Our Bodywash Bar should last around one month with daily use.

How should I use the Bodywash Bar?

Wet the bar with warm water and work it between your hands to create a lather. Massage the foam over your body then just rinse with warm water. Follow with our Exfoliating Bar three times a week.

CAre they suitable for children?

Yes our Bodywash Bars are suitable for even the most sensitive of skin.

Exfoliating Bars

What does the Exfoliating bar do?

Our Exfoliating bars gently remove dead skin whilst protecting the natural skin barrier. Leaving a soft and moisturised feel to the skin. We use Charcoal powder, which helps to get rid of pore clogging dead skin cells, and Bamboo Powder, which absorbs excess oils and leaves skin soft and smooth. Leaving your skin positively glowing.

What are the ingredients?

Our Body Wash bars are made with natural ingredients that both exfoliate and nourish your skin. Our base ingredients are Virgin Coconut Oil, Colloidal Oat, Softens, Prebiotic Inulin, Bamboo Extract and Charcoal Powder. To make them smell amazing, we then add essential oils.

You can find the full INCI Ingredients list here:

Base Ingredients: Sodium Cocoyl Isethionate, Hydrogenated Vegetable Oil, Aqua (Water), Polyglyceryl-4 Laurate, Glycerin, Activated Charcoal (Carbon), Avena Sativa (Oat) Kernel Flour, Bambusa Arundinacea (Bamboo) Stem Extract, Parfum (Fragrance), Inulin, Cocos Nucifera (Coconut) Oil.

Tropic Tonic: Base Ingredients + Parfum (Linalool, Citral)

Cloud Nine: Base Ingredients + Parfum (Benzyl Benzoate, Linalool, Benzyl Salicylate)

Aren’t exfoliating bars harsh and damaging?

Many exfoliators contain ingredients that can be abrasive to the skin. Whereas our Exfoliating Bars use natural ingredients, such as charcoal and bamboo powder, to provide a natural scrub without stripping or damaging the natural skin barrier. Leaving your skin positively glowing.

How long do they last?

Our Exfoliating bar should last around one month, using the recommended amount of 3 times a week.

How should I use the Exfoliating Bar?

Simply wet our luxurious Exfoliating bar with warm water and gently glide it over your skin. Applying slightly more pressure over tougher areas if necessary, such as your knees and elbows. Your skin will be left feeling clean and polished.

For best results, we recommend using our Bodywash Bar first, for extra nourishment and hydration.

Are they suitable for children?

Exfoliation isn’t suitable for children so we wouldn’t recommend using these bars.